Date Posted: February 22, 2011
VANCOUVER, Wash. – February 22, 2011 – Papa Murphy’s Take ‘N’ Bake Pizzatoday announced it was named to Franchise Business Review’s list of top food franchises for 2011 based on high satisfaction ratings in a survey of its franchise owners. Papa Murphy’s is one of only 19 food companies out of over 150 major brands that can make this claim.
“Are we seeing higher satisfaction rates as the economy improves? Absolutely,” said Eric Stites, President and CEO of national franchise market research firm Franchise Business Review. “But many of the award-winning companies have maintained great satisfaction scores throughout the recession and only continue to improve. It’s very telling when you see a franchisor with impressive franchisee satisfaction even when the economy is struggling.”
The survey asked franchise owners 33 benchmark questions relating to the franchisee’s experience and satisfaction as well as market area, business lifestyle, and other demographic questions. As in years past, Papa Murphy’s outscored the average of all other food industry participants in all categories.
“For the franchisee-franchisor relationship to be successful it needs to be a true partnership where each party respects and trusts the other during both the good and bad times,” said John Barr, CEO of Papa Murphy’s. “I‘m very proud of the relationship we have with our franchise partners and am pleased to see that they feel the same about us!”
About Papa Murphy’s
Papa Murphy’s is the fifth-largest pizza chain in the country and the pioneer of the take ‘n’ bake pizza segment. Papa Murphy’s operates over 1,200 franchised and corporate-owned locations in 37 states and Canada. The Vancouver, Wash.-based company offers custom-made pizzas featuring high-quality, fresh toppings generously layered on pizza dough that is made fresh each morning in each store. By baking Papa Murphy’s pizzas at home, customers get to experience the home-baked aroma of a convenient, delicious meal that the brand is known for. In addition to handmade pizzas, the company offers other take ‘n’ bake items such as Cheesy Bread, Cinnamon Wheels, and chocolate chip cookie dough. Papa Murphy’s was voted “#1 Rated Pizza Chain” by surveyors in Zagat Survey’s 2010 Fast Food Survey and is a four-time recipient of Pizza Today’s Chain of the Year award.